Orders can be placed in the way that suits you best:

• Directly through me (your agent) — in the showroom, via email or over the phone

• During your showroom or virtual appointment

• Via brand B2B ordering systems (where available)

If you’re unsure where to order, I’ll guide you through the process and recommend the best option for each brand.

Indent (Pre-Order / Made to Order)

Most fashion brands operate on an indent model.

• Orders are placed during seasonal selling windows

• Products are made after orders are confirmed

• Delivery is typically 5–7 months later

Typical buying windows:

• Summer collections: Jan–Feb → delivery Aug–Sept

• Winter collections: Jul–Aug → delivery Feb–Mar

Indent ordering gives you access to full collections, complete size runs and key styles.

In-season ordering refers to reordering or placing additional orders for fashion brands after the initial indent window has closed.

• Used to top up bestsellers during the season

• Stock availability is limited to what the brand has on hand

• Full size runs and styles are not always available

In-season ordering is a great way to maximise strong sellers, but indent ordering remains the best way to secure your full collection.

Stock service brands are available to order all year round.

• Products are in stock and ready for immediate delivery

• Lower minimums generally apply

• Easy to reorder as needed

This is ideal for everyday essentials, gifting, and consistent core product lines within your store.

No — but it is highly recommended.

Visiting the showroom allows you to:

• See, touch and compare collections in person

• Plan cohesive product selections across multiple brands

• Make more confident buying decisions

If you can’t make it in, I also offer virtual appointments and remote ordering support.

• Opening a new store: Order stock lines at least 3–4 weeks prior to opening

• Seasonal collections: Order during indent windows to secure your collection

• Top-ups: Reorder in-season where stock is available

Planning ahead is key, especially leading into peak retail periods like Christmas.

Minimums vary by brand, but as a general guide:

• Fashion brands (indent): approx. $1,000–$2,000+ per brand

• Stock service brands: lower minimums may apply

• Unit minimums usually apply per style

I’ll help you build an order that suits your store, customer and budget.

Payment terms vary depending on the brand:

• New accounts are typically prepaid (proforma)

• Some brands require a deposit for indent orders

• Established retailers may be offered terms (at brand discretion)

All payment terms are clearly outlined before you confirm your order.

Yes — most brands require:

• A wholesale application

• Agreement to brand-specific terms and conditions

This ensures you are an approved retail partner and allows access to pricing, ordering and marketing support.

Exclusivity depends on the brand and your location.

• Some brands offer territory or store-type exclusivity

• Priority is often given to strong, consistent stockists

• Requirements vary by brand

I’ll guide you through what may be available based on your store and area.

Yes — however, this depends on the brand.

• Some brands support online-only retailers

• Others prioritise bricks-and-mortar or hybrid stores

• Certain sales channels (such as marketplaces) are not supported

We’ll discuss what’s suitable based on your business model.

Your appointment is tailored to your store and buying goals.

We’ll cover:

• Your customer, location and price point

• Brand and product recommendations

• Building a balanced, profitable collection

You’ll be guided through each range, including:

• Bestsellers and key styles

• Size and quantity planning

• How collections work together in-store

Orders can be placed during your appointment or finalised shortly after.

Knee High Agencies represents brands within Western Australia.

If you are based outside WA, you’ll need to contact the brand directly or your local agent in your state.